Friday, October 08, 2004

Telecom Service Selection Methodology

For IT Directors or CIO's of law firms who are looking at their current telecom providers and looking to improve service and/or cut costs (or, ideally, both), a recent CIO article might be of interest to you. This article lays out a plan to help identify all the current costs within your organization, the number of vendors being used, strategies to renegotiate costs/capacity/service level agreements and, finally, a plan to develop an RFP and negotiate a new and improved telecom contract from any finalizes that you select.

The article is a good reminder that the telecom industry is dynamic and rapidly evolving at all times, and thus worthy of a fairly frequent re-evaluation to ensure your law firm is paying fair market rates while also leveraging the best available technologies in the industry.

The article is available by clicking here.